Built for Pakistani institutionsپاکستان کے لیے
WhatsApp AI for Pakistani universities
— answer every student, instantly.
ASKCECOS is a ChatGPT-powered WhatsApp bot for Pakistani universities and colleges. It understands Urdu & English, responds in under 2 seconds, and quietly hands off anything it isn't certain about to your staff.
No app downloads
Urdu & English
24 / 7 availability
Smart handoff built-in
Response time< 2s
Availability24 / 7
Built forPakistan
ChannelWhatsApp native
/ Core Capabilities
Everything you need to run an AI helpdesk on WhatsApp.
ASKCECOS is more than a support tool. It's a full support stack — designed to be safe, measurable, and operable by real institutional teams.
ChatGPT-Powered Answers
Trained on your institution's policies, FAQs, and academic calendar. Every answer is scored for confidence before it reaches a student.
01 / 06
WhatsApp Native
Students message your official WhatsApp number — the channel they already live on. No apps, no portals, no friction.
02 / 06
Sub-2-Second Responses
Streamed responses arrive in under 2 seconds even at peak admission load. Students never wait, your inbox never piles up.
03 / 06
Smart Handoff
When confidence drops below your threshold, ASKCECOS quietly hands the conversation to a real staff member with full context.
04 / 06
Ticket Management
Every conversation becomes a trackable ticket — assigned, prioritised, and resolved inside one unified admin inbox.
05 / 06
Dead Letter Queue
No message is ever lost. Failed deliveries are retried, logged, and surfaced to admins so you can recover gracefully.
06 / 06
/ Admin Panel
A control room for your AI.
Most AI assistants ship as black boxes. ASKCECOS ships with a full operator panel — because institutional support needs accountability, not just automation.
- Pause & stop, instantly
Maintenance window? Sensitive admissions period? Pause ASKCECOS with one click — every incoming message is queued, not lost.
- Unified ticket inbox
Every WhatsApp conversation becomes a ticket. Assign, tag, prioritise, and close — same workflow your team already knows.
- Tune the confidence threshold
Decide how cautious ASKCECOS should be. Slide the threshold up during admissions, down during off-peak — in real time.
- Analytics that matter
See volume, confidence distribution, smart handoff rate, and average resolution time — segmented by department.
admin.askcecos.app / dashboard
Messages today
2,431+18%
Avg confidence
94.2%+2.1%
Handed off
37–4
Message volume
+24% WoWLast 7 days
Confidence distribution
% of replies by bucket
Recent tickets
Filter…
T-2841
Hostel allotment status?Ayesha K.
97%resolvedT-2840
Sports gala registration?Bilal A.
61%handoffT-2839
Transcript request fee?Hamza I.
92%resolvedT-2838
Fee challan submission?Sara M.
96%resolved/ How it works
Four steps. Zero learning curve.
- 01
Student messages WhatsApp
A student writes to your institution's official WhatsApp number — in Urdu, English, or Roman Urdu.
- 02
ASKCECOS understands intent
ASKCECOS parses the query, matches it against your knowledge base, and computes a confidence score.
- 03
Reply or hand off
If confidence is high, ASKCECOS replies in under 2 seconds. If not, it hands off to a human with full context.
- 04
Tracked in admin panel
Every message becomes a ticket — searchable, analytics-ready, and tied to confidence and outcome.
AI Confidence
livethreshold 85%
Current
96%
Auto-reply
Auto-replied
88%
Handed off
9%
Manual
3%
/ Confidence System
The safety net that makes AI trustworthy.
Every answer ASKCECOS generates is scored against the underlying knowledge base. Below your configured threshold, ASKCECOS doesn't guess — it hands off, with full conversation context, to a real person on your staff.
- Per-department thresholds for admissions, exams, finance, and hostel.
- Audit log of every confidence score, every response, every handoff.
- No hallucinated fee dates. No invented policies. If unsure — hand off.
/ Built for Pakistan
Designed for how Pakistani students actually communicate.
ASKCECOS isn't a generic assistant bolted onto WhatsApp. It's tuned for the languages, expectations, and volume of student bodies at Pakistani institutions — from a 500-student college to a 30,000-student university.
Urdu, English & Roman Urdu
Students rarely write in pure Urdu or pure English. ASKCECOS handles the mix natively — including code-switched queries.
اردو + English
Built for scale
Designed for admission rush, fee deadlines, and exam week — when student queries spike 10× and humans alone can't keep up.
10× peak handling
Local context aware
Understands references to HEC, BISE, semester systems, hostel rules, and the rhythms of Pakistani academic calendars.
HEC · BISE · LMS
Sample queries · live training set
Fee submission ki last date kya hai?→ Last date is 15 November 2026.Roman Urdu
کیا ہاسٹل میں جگہ دستیاب ہے؟→ 12 rooms are currently available in Boys Hostel B.Urdu
When does the spring semester start?→ Spring 2027 begins on 2 February 2027.English
Live deployment
Trusted by CECOS University, Peshawar.
/ Customer
CECOS University of IT & Emerging SciencesPeshawar, Pakistan · Deployed across student affairs, admissions & examinations
Avg confidence
94.2%
Auto-resolved
88%
Avg response
1.4s
Built & deployed by the Center for Digital Governance and Agentic Innovation (CDGAI) at CECOS University.
/ Ready to deploy
Ready to give your students instant answers?
Book a 20-minute demo. We'll show ASKCECOS live, answer your security questions, and scope a pilot for your institution.